How old do I need to be in order to rent a vehicle?

You must be at least 25 years of age to rent a vehicle. Why? Let’s be honest, it’s because our younger peeps are generally more reckless, but mainly because of insurance requirements. This being said, you may present your case for leniency to the Grand Poobahs at Emblem Rentals who may or may not acquiesce to your request. In their sole and absolute discretion, renters between the ages of 21 and 24 may be able rent a vehicle with a deposit of $250 and purchase of Collision Damage Insurance (CDI).
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In order to rent a vehicle, what do I need?

Renters must have a current driver’s license (duh), current auto insurance (seems logical), and a credit card (this is so we can settle up if you fail to treat our car as you’d treat your grandma’s living room.) You know, like smoking cancer sticks in the car, pet urine, or driving over a field of broken glass, etc. If the Renter does not have a credit card, payment may be made by debit card, cash, or local money order. For these alternative payment types an additional $250 deposit will be required for all daily rentals, and a $500 deposit will be required for all weekly rentals. Personal checks are not accepted as a means of payment because we just don’t trust them. Haven’t you seen Catch Me If You Can, if not then watch it so you can understand what we mean.
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Who is responsible for parking and moving traffic violations?

We’ll answer that question with a question. Why should we foot the bill if you can’t read signs? For that matter, why should you rent a car if you can’t understand signage? Anyway, as the Renter, you are responsible for all parking and moving violations, so drive responsibly and don’t park in the handicap spaces (unless you’re entitled to). Be warned, always make sure to drive the posted speed limits and obey all traffic laws and ordinances because we won’t post your bail.
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How do I know what insurance options to purchase when renting a car?

If you’re asking this question, you’ve probably never read that sneaky fine print legalese on your current auto or credit card policies. We recommend dusting off the reading glasses on that stuff first.  Some auto policies cover damage done to rental vehicles, damage or injuries to other people while using a rental vehicle, injuries to passengers in rental vehicles, and/or theft of personal items in the rental vehicle (oh yeah, and many don’t cover your junk at all). Check with your auto insurer and/or credit card provider to determine what is covered under your policies.  We obviously prefer you buy ours because it’s easier for us and we know what to expect.

If your current policies only cover blinker fluid and fan-belt buckles then you’re probably getting hosed on the deal. This is why we offer Collision Damage Insurance (CDI). At the time of rental, Renter has the option of purchasing CDI from Travel Guard through Emblem Rentals for an additional daily charge. CDI is a separate contract for insurance between Renter and Travel Guard. Rates, coverages, deductibles, and other policy terms are detailed in the insurance summary supplied by Travel Guard. Renters electing not to purchase the optional CDI are liable for the FULL COST of any damage sustained to the rental vehicle up to its current market value, regardless of how the damage is caused, including polar bear attack, alien invasion, or mule deer stampede.
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Does Emblem Rentals offer one-way rentals?

Do we look like a well-funded global car rental company with endless economies of scale-we’ll answer that with a No!  Emblem Rentals has one remote location and we need the cars returned there. Honestly, it doesn’t work so well if we have cars going out and none coming back in. That’s what we call a bummer.  In the spirit of fellowship and awesomeness though, allowances have been made on a case-by-case, pre-approved basis to the areas of Jackson, Rock Springs, or Big Piney for an additional fee (it’s a big hassle so the The Grand Poobahs make us charge more).  Check with an Emblem Rentals Representative for any questions regarding this policy, but don’t get your hopes up.
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How long can I rent the vehicle?

Funny you should ask, because there is a story behind every humble question. Let’s just say that if you’re living out of the car and keep it two weeks beyond the due date, then the vehicle will be repossessed and you may end up questioned by some uniformed dudes while wearing a fashionably stylish jumpsuit.

You should return the vehicle by the due date shown on your rental contract. Sounds fair, right? Sure, we think you’re awesome, but just because your name is on the contract doesn’t mean you can keep our stuff. We’ve all heard the saying that possession is nine-tenths of the law, but that don’t fly here. If you need to keep the vehicle longer, just contact an Emblem Rentals Representative and we’ll do what we can to accommodate you. Communication is key in every relationship, so let’s talk this out.
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Can we take rental cars outside of the United States?

That’s just straight up ridiculous. Emblem Rentals does not allow rentals outside of the United States. There are no exceptions to this policy, not even for famous people.
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What should I do if my vehicle has been stolen, damaged, or is involved in an accident?

911 is a handy set of digits folks. If the rental car is stolen or has been involved in an accident, first call the local police or appropriate law enforcement agency then call the Emblem Rentals Office 24-hour toll free number at 1.877.242.3835.  We may not be there, but the answering service always picks up and gets a hold of us promptly.  Also, if it’s a good story, we might even share it on Facebook using different names as to not implicate you in anyway. Please provide the rental contract number and explain what went down. If Collision Damage Insurance was purchased, present the Travel Guard policy as proof of insurance. Finally, call your own auto insurance company with information on the incident. Don’t worry, it will all work out in the end…most likely.

Accidents, vehicle theft, and alien abduction aren’t something we like dwell on, especially on a road trip, but they can happen even to the most careful driver. Optional Collision Damage Insurance coverage can be purchased to reduce your financial exposure which could include the full value of the vehicle and lost rental revenue during its replacement period.

Here is some more carefully worded commentary to satisfy our legal dudes and keep you on our good side. Be careful not to violate your car rental agreement by driving while intoxicated or under the influence of a controlled substance, allowing an unauthorized personal to drive the vehicle, leaving the windows, doors or trunk unlocked, or leaving the keys in the ignition when parked. If the agreement is violated, purchased insurance products become void. Be sure to familiarize yourself with all of the terms and conditions of the rental agreement (this means read and note any damage as well because you are basically agreeing to pay for every little problem the car comes back with.)
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